Send cash pickups to Congo-Brazzaville

See below for answers to your questions about sending money to Congo-Brazzaville via Cash Pickup.

Where can my recipient collect the funds in Congo-Brazzaville?

You can send money to CAPPED branches - click here for a list of locations.

Or 

You can send to Express Union branches - click here for a list of locations.

When will funds be available to be collected in Congo-Brazzaville?

Usually within a few minutes. We may sometimes require further information from you before we can process the transfer in order to comply with our regulatory requirements. We will email you if this is the case.

What currencies can I send for cash pickups to Congo-Brazzaville?

Central African Franc (XAF) only.

How much can I send for cash pickups to Congo-Brazzaville?


What information do I need from my recipient to send cash pickups to Congo-Brazzaville?

  • Full name. Please enter your recipient’s full legal name. It must match their valid, government-issued photo ID for them to successfully collect their funds.
  • Address. We need your recipient’s city/town.
  • Sending reason. Please indicate whether it is “family or friend support,” “purchase of services,” “property payment,” or “sending fund to self”.
  • Email (optional). We use this to email your recipient with details of the transfer This is particularly useful in case they have issues receiving the SMS notifications.

 Please ensure that all your recipient’s details are correct. Once you make your transfer, it’s difficult for us to amend or stop the transfer, although we will always try our best to do so.

What should my recipient show when collecting funds in Congo-Brazzaville?

For branches of CAPPED: 

  • Valid photo ID. This must be one of the following:
    • A Passport
    • A National ID card
    • A Driver’s licence 
  • Quote the 9-digit transfer reference number. We will notify you and your recipient by email and SMS when funds are ready to be collected and send a transfer reference number. Please quote this when collecting the funds.

For branches of Express Union: 

  • Valid photo ID. This must be one of the following:
    • A Passport
    • A National ID card
    • A driver’s licence 
  • Quote the 8-digit transfer reference number. We will notify you and your recipient by email and SMS when funds are ready to be collected and send a transfer reference number. Please quote this when collecting the funds