Coronavirus Update: Keine Sorge - Ihr Geld kommt sicher beim gewünschten Empfänger an. Wir empfehlen, auf Bar-Auszahlungen zu verzichten und stattdessen Banküberweisung oder Mobile Money zu wählen. Alle aktuellen Service-Informationen finden Sie Click on any of the following links for more information on sending cash pickups to Chad:
- Where can my recipient collect the funds in Chad?
- When will funds be available to be collect in Chad?
- What currencies can I send to Chad for cash pickups?
- What is the max amount that I can send for cash pickups to Chad?
- What information do I need from my recipient in Chad when sending cash pickups?
- What should my recipient show when collecting funds in Chad?
Where can my recipient collect the funds in Chad?
Your recipient can collect funds from branches of Express Union
When will funds be available to be collect in Chad?
Usually within a few minutes. But sometimes we may require further information to comply with our regulatory requirements. If this is the case, we will email you.
What currencies can I send to Chad for cash pickups?
CFA Franc (XAF) only.
What is the max amount that I can send for cash pickups to Chad?
- You can send up to GBP 30,000 per transfer.
The limits may be lower depending on the country where you are sending from and the payment method used to fund the transfer. Please see the relevant section in Payments for more info.
What information do I need from my recipient in Chad when sending cash pickups?
- Full name. Please enter your recipient’s full legal name. It must match their valid, government-issued photo ID for them to successfully collect their funds.
- Address. We need your recipient’s city.
- Mobile number. We use this to send an SMS notification to your recipient with the transaction number, informing them that their funds are ready to be collected.
- Email (optional). We use this to email your recipient with details of your transaction (e.g. in case they have issues receiving the SMS notifications).
Please ensure that all your recipient’s details are correct. Once you make the transaction, it is difficult for us to amend or stop the transfer, although we will always try our best to do so. However, this could lead to delays.
What should my recipient show when collecting funds in Chad?
Identification. This must be one of the following:
- Chad passport
- National ID card
- Driving licence
- Foreign passport with visa or refugee card
Use the 11 digit Worldremit reference number. We will notify you and your recipient by email and SMS when funds are ready to be collected and send a transaction reference number.
